| A conversation with DirecTV customer support | |
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JavaGuy - Student  |
This is pretty close to word-for-word, as best as I can remember it, from just a few minutes ago. Before you ask, no, this was not a conversation with an automated voice menu. It was a live human being. I wish I had the equipment to record phone calls because DirecTV customer support gets funnier every time I call. Rep:How can I help you today, Mr. Mc Kee? JavaGuy:Well, I had a second TV on my account that I recently canceled, and I still have the receiver box for it. I don't remember if I paid a deposit on it or not, but either way I'd like to know what to do with the extra receiver unit now. Rep:I see. What show are you trying to order? JavaGuy:Huh? Rep:What show are you trying to order? JavaGuy:I'm not trying to order a show. I just explained to you I have an extra receiver box, I don't remember whether I was charged a deposit on it or not, and in any case I'd like to know what I should do with the extra receiver. Can somebody just drop by and pick it up? Rep:Are you calling to make a payment? JavaGuy:I'm going to ask one more time, and if you respond with a non-sequitur again, I'm going to hang up. What should I do with the extra receiver box I have? Rep:Oh, I see. So what show are you trying to order? *click* _______________ My signature is only one line. You're welcome. |
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| Comments |
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SgtGodzilla - Student 
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Quote: Hahaha  reminds me of what I do to telemarketers, not the whole asking a question thing but you keep mashing numbers into the oad until they hang up. Ahhhh, good times OMG i do that tomy friends... _______________  SPLEEEEEEEEEEEE
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Senor Hat - Student 
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Hahaha reminds me of what I do to telemarketers, not the whole asking a question thing but you keep mashing numbers into the oad until they hang up. Ahhhh, good times _______________ I have beaten The Internet. The end guy was hard. |
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Setementor - Jedi Master 
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Rofl! Either they're really, really dumb, or it's their job to say certain lines when asked certain types of questions. If it's just their job, I think that such companies should just teach their customer support employees how everything works, then let them answer honestly, than like a very small robototic console program with less sense than a newly-born baby.  (I don't want to be mean, but I don't think I'm really exaggerating there.  ) |
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Buzz - Student 
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I think I'd rather deal with an automated system so I could let them know what I want to talk about first. That person bring moron to a whole new level. _______________ When you are going through Hell, keep going. -Sir Winston Churchill. Those who seek power and control of others, no matter the level, no matter the intentions, should never be given it. |
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Bubu - Hubbub 
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That's a good one. I've had weird or funny conversations with so called "customer support" representatives before, but this one probably takes the cake in that department. _______________ make install -not war |
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Phantom - Student 
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Lol they need to train telemarketers and representives better _______________ -Phantom Ex-Master to Threat. Proud owner of Sazabi's 1500th comment! And Threats 50th comment "Insanity: a perfect rational adjustment to an insane world" |
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CuZzA - Student 
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Oh dear lord... _______________ - Even if Carlsberg made "w*nkers", Christiano Ronaldo would still be the biggest "w*nker" in the world |
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